Privacy Policy

Your privacy is of utmost importance to us and we do our very best to ensure that the information you provide to us is secure. Our Privacy Policy is applied to the use of our website (www.grittyfaith.co), online course subscriptions and the Gritty Faith mobile application only and does not apply to any third-party websites, applications and services, including those accessible through or linked from our platforms. This Privacy Policy is created to meet requirements in Europe, North America and other jurisdictions. Any queries about our Privacy Policy can be send to connect@grittyfaith.co

1. What information do we collect?

 

We collect information that you voluntarily provide to us like your name, email address, profile image and mission statement as well as usage-specific information like your Internet Protocol (IP) address, operating system and time zone and information from cookies on our website, which we use to better understand how you interact with our website and app so that we can continually improve our service and offering to you.

 

The reflections, notes and any other content you save on the app besides your personal info mentioned above are stored in Cloud storage, which ONLY our app development team has access to but our policy is to refrain from reading this information unless it is absolutely necessary for the upkeep, improvement or restructuring of the Cloud database. The Gritty Faith team's policy is to never use or disseminate this information for any purpose. 

 

2. How do we use that information?

 

We may use your personal information such as email address, name, browsing history on our website and feedback/queries to do the following: 

 

a. Respond to your queries, comments and complaints to provide you optimal customer service.
b. To improve and/or personalise the products and services we offer you.
c. To send you alerts, updates or important administrative messages.
d. To share updates about our other resources.
e. For any other purpose for which information is collected.

We may use or store the information we collect wherever we operate our business.

 

3. Do we share your information with third-parties?

 

We do not share your information with third-parties, except in the instance where:

a. it is required by our service providers or third-party payment systems for the effective operation of our services and/or processing of payments and subscriptions. These services providers have access to your personal information only to perform services on our behalf and are obligated to adhere to our Privacy Policy.
b. you have given us your consent to share the information in a particular way, including if we notify you about information being shared and you provide that information to us.
c. in connection with, or during negotiation of, any merger, sale of company assets, financing, reorganisation, acquisition, bankruptcy, or any other situation which personal information may be disclosed or transferred as one of our business assets. 
d. to apply or enforce any or all of our policies, terms and/or agreements.

 

4. How do we protect your information?

 

We do our very best to ensure that your information is secure, this includes minimising the methods and locations used to store and collect your information as well as using some of the best and most trustworthy third-party systems. However, it is not possible to guarantee 100% security as no system or method is impenetrable to misuse or interception. We will not be held liable to any breach of security that occurs as a result of the third-party information storage systems we use.

 

5. Can you edit, delete or access your personal information?

 

You can edit, delete or access your personal information at any time by contacting us at connect@grittyfaith.co or on our app or third party apps where there is access to quick editing and options to unsubscribe. However we there may be instance where we are unable to provide access to information you request, including but not limited to instances where that information has legal privilege, may compromise the privacy of others or where the expense of providing access would exceed the risk to your privacy. We will always provide an explanation should access be restricted.

 

6. Our policy for children's information

 

We do not aim to collect the information of children under the age of 13. Our products and services are not aimed at this age group. In the instance that we become aware of someone under the age of 13 sharing their information with us, we will act urgently in removing that information from our system. If you are under the age of 18 you must have your parent's approval to access our services.

 

7. Changes to our policy

 

Any information collected by us is subject to our Privacy Policy at the time of collection. However we reserve the right to edit or change our policy at any time and are committed to sending you updates on any material changes made to our policy. By continuing to access our products and services after these changes come into effect, you are agreeing to be bound by the terms of our updated policy.